Support


See or cancel your subscriptions

All of our in-app purchases and subscriptions are billed by Apple’s In-App purchases, to see or manage your Rivr or Originals Pro subscription just open your devices subscription settings page.

You can do this from within the app or via your devices settings.

For more information on canceling a subscription see the apple support page

Apple Support - See or cancel your subscriptions

Access within app

To see your subscription status from within the app, open the your Profile Settings screen to see the current status of your subscription with links to manage your subscription in your devices subscription settings.

1. Open the app.
2. Tap Profile tab.
3. Tap on the profile settings image.


4. Tap Subscription Settings.
5. Tap the subscription that you want to manage.
6. Tap Cancel Subscription. If you don’t see Cancel, the subscription is already canceled and won't renew.

Access from Settings

Alternatively you can also directly manage all your Apple subscriptions in your device's subscription settings page using the steps below

1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.


4. Tap the subscription that you want to manage.
5. Tap Cancel Subscription. If you don’t see Cancel, the subscription is already canceled and won't renew.

About your subscription

If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.

If you choose to buy an Rivr Pro or Originals Pro subscription, payment will be charged to your Apple ID account at the confirmation of purchase. The subscription automatically renews unless it is canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase.

All purchases are final. Rivr cannot issue refunds for purchases charged to your Apple ID. To find out more about refunds visit our support page.

Requesting refunds